It probably shouldn't have taken all Friday.
I may have exaggerated by using the word 'inhumane'
I shouldn't have needed to e-mail the Operations Director
I certainly shouldn't have had to e-mail the Chief Executive
I probably shouldn't have used the old, 'I'm in PR' threat
I guess I ought not have rung the local newspaper
But I did
And I got fourteen fan heaters for the flat
And a tea urn. For hot water.
We may not be able to bathe, but we'll be able to wash.
And have tea. So let me know if you want to pop round for a cuppa courtesy of of Southern Gas Networks
And this is what Hadriana went through